01 - Wahkohtowin (Indigenous Kinship Principles)

A foundational course on the interconnected nature of relationships, communities, and natural systems, forming the base of this program’s policies.

02 - LGBTQ2S+ Awareness

Explores sexuality, gender, bias, oppression, and resiliency while promoting inclusive language and approaches to create supportive environments.

03 - Security Philosophy

Discusses the history and evolution of public security roles and the philosophical framework behind security in modern contexts.

04 - Leveraging Local Assets/Outreach & Referrals

Develops the ability to assess and utilize community-based resources effectively in security and frontline support roles.

05 - Traffic Control Safety

Covers traffic management strategies for roadways during events or incidents, ensuring public and personnel safety.

06 - Customer Service & Complaint Management

Provides training on professional communication, handling difficult interactions, and managing complaints effectively in frontline roles.

07 - Trauma Informed Care & Vicarious Trauma (Vulnerable Populations)

Covers trauma definitions, principles of trauma-informed care, and mindfulness practices to mitigate vicarious trauma experienced in frontline work.

08 - DART/DEM (Serving Persons with Disabilities)

Training from lived experience to support accessibility requirements, assist persons with disabilities in emergencies, and ensure inclusivity.

09 - Nonviolent Crisis Intervention (NCI)

Focuses on prevention and provides proven strategies for safely defusing anxious, hostile, or violent behavior at the earliest stage.

10 - Effective Communications

Teaches communication techniques to ensure safety, understanding, and empowerment in high-stress situations.

11 - Conflict De-escalation Scenarios Training

Practical scenarios and exercises that tie together crisis and conflict management skills, ensuring effective de-escalation techniques.

12 - Standard First Aid + Opioid Poisoning + Scene Safety

Covers emergency first aid, opioid overdose response, and scene safety practices relevant to frontline work.

13 - Control Tactics & Safety Strategies (Use of Force)

Teaches personal safety techniques when all other methods of de-escalation have been exhausted.

14 - ASIST (Suicide Intervention)

A world-renowned suicide intervention training that helps identify individuals at risk, confirm their situation, hear their story, find their turning point, and create a safety plan.

15 - Child Protection/Safety Training (C3P Commit to Kids Training)

Provides awareness about child sexual abuse, how to recognize and respond to signs, reduce risk, and build capacity within communities to protect children.

16 - Harm Reduction

Introduces harm reduction principles, strategies for drug-related harm, collaborations, and supply distribution in community health contexts.

17 - Psychological First Aid

Introduces psychological trauma, how it affects the brain, trauma responses, and core actions for psychological first aid in crisis situations.

18 - Mental Health Incident Response

Introduces psychological trauma, how it affects the brain, trauma responses, and core actions for psychological first aid in crisis situations.

19 - Sexual/Gender-Based Violence Response

Prepares trainees to recognize, respond to, and support survivors of sexual and gender-based violence in crisis situations.

20 - Naloxone Administration

Provides training in recognizing opioid overdoses and administering naloxone effectively to save lives.

21 - Notetaking & Principles of Reporting

Covers the fundamentals of incident report writing, best practices, and the importance of accurate documentation.

22 - Radio Protocol Training

Provides instruction on proper radio use and communication protocols to ensure clear and effective information exchange.

23 - Practical Applications: Urgent Response Vehicle Operations

Covers the operation of a vehicle or bicycle while responding to incidents in a nonemergency response role.

24 - Consent-Based Compliance

A de-escalation and incident response model centered around providing agency to all involved.

25 - Beyond the Stigma

Trauma-informed perspectives around addictions for frontline safety roles, promoting empathetic and effective responses.